WIC is a supplemental nutrition program for Women, Infants and Children.

We want to Feed your Family’s Future

WIC HOURS
Monday – Friday
8:00 AM – 4:30 PM
Including: Monday Evenings by Appointment Until 6:00 PM

Where are we located?
Henry County Health Center
111 North Third Street
Clinton, MO 64735

Contact Us
(660)885-8193 or text (660)885-8195

Who is WIC for?

Women who are pregnant, breastfeeding, or whose pregnancy recently ended.

Infants under 12 months old.

Children under 5 years old.

How can I help the WIC Program work for me?

Keep your WIC appointments. If you can’t keep an appointment, please call your local WIC office right away. The WIC staff works hard to see you at your appointment time, so please try your best to be on time.

Always bring your ID to your WIC appointment. Take your WIC Approved Food List with you to the store or use the WICShopper app to help you shop.

Buy the correct foods and in the correct amounts with your EWIC card.

WIC foods are to be used for the family member on WIC, not the whole family. Foods cannot be returned to the store for money, given away, or sold to someone else, this is considered fraud and will result in penalties.

Be sure to bring the information that the WIC staff needs when they ask for it (proof of ID for the infant, child or self, proof of residency and proof of income for the household).

Tell the WIC staff about any changes in your name, address or phone number.

If you are going to move in state or out of state, please notify your WIC staff.

What can my family and I get from WIC?

Supplemental foods to keep you and/or your children healthy.

Health screenings for height, weight and hemoglobin (if necessary)

Nutrition and health education to help you and your children eat well and be healthy.

Personalized counseling about nutrition.

Support and help with breast feeding.

Referrals to other health programs for you and your family.

What foods are offered by WIC?

Dry or canned beans/legumes or peanut butter

Fresh and/or frozen fruits and vegetables

Whole grain cereal

Whole grain bread, whole wheat or soft corn tortillas, brown rice or whole wheat pasta

Soy milk or tofu (issued to women as preference and children if nutritionally necessary)

Infant foods, cereal, containers of fruits and vegetables, and possibly fresh fruits and vegetables for some infants (infant meat for those who qualify)

Milk and cheese; Including specialty milk – Lactose free and dry milk.

Eggs

Juice

Canned fish for some categories.

Welcome to eWIC!

Protecting your WIC card and PIN
PIN stands for Personal Identification Number, a four-digit secret code that allows only you to use
your WIC card.

DO:

Select your PIN when you get your card by calling customer service.
Choose four numbers that are easy for you to remember but hard for someone else to
guess.
Protect your PIN! If someone knows your PIN, they can use your card to get your WIC food,
and that food will not be replaced. If someone finds out your PIN, call customer service to
change it.
If you enter the wrong PIN, you have three more chances to enter the correct number. The card will lock on the fourth incorrect PIN entry. You may reset your PIN immediately or the card will unlock automatically at 12:01 a.m. Central Standard Time the next day.

DO NOT:

Write your PIN on your card or keep it in your wallet or purse.
Bend or fold your card.
Scratch or write on your card.
Wash your card or get your card wet.
Leave your card near magnets, TVs, microwaves or another magnetic stripe card.
Leave your card in hot places like the dashboard of your car.

Shopping with your EWIC card

Use your WIC Shopping List and WIC Approved Food List when shopping.
The WICShopper app can help you identify WIC-approved foods and understand your
available food benefits.
Select the WIC food items you want to buy. Pay close attention to the approved brands,
products and sizes.
Some retailers have a designated WIC checkout lane.
You cannot use the WIC card at self-checkout lanes, for pick-up orders or for online
shopping.
You are allowed to have a proxy shop for you. Talk to your WIC local agency for more
information.
If you are not able to purchase an item you feel should be allowed on WIC, check the size, variety and brand using the WIC Approved Food List. You may also contact the retailer’s customer service desk or your WIC local agency for assistance.

Common reasons you are not able to purchase an item include:

Not an approved WIC food.
Not a WIC benefit on your shopping list.
Benefit already redeemed this month.
Fresh produce changes often and may not be properly set up as WIC-approved in the
retailer’s system.
If an item is damaged or expired, it may be exchanged for an identical item.
WIC formula may only be returned to a WIC local agency for replacement benefits or exchange.

Checking out with your WIC card

Always use your WIC card first if you are using SNAP, credit, debit or cash to pay for other
things in your transaction.
Tell the cashier you are using your WIC card.
The cashier will scan each item.
Give the cashier any manufacturer coupon or in-store promotions (e.g., buy one get one,
buy one get one reduced, transaction discounts, store loyalty, cents-off).
Swipe your card.
Enter your 4-digit PIN.
The cashier will give you a WIC redemption receipt showing what will be removed from your
benefits with this purchase. Make sure it is correct.
Press accept on the PIN pad if the redemption is correct. Press decline if there is a problem.
If your fruit and vegetable purchase total is more than your cash value benefit amount, you
can pay the difference in another form of payment such as SNAP, cash, credit or debit.
The cashier will give you a WIC receipt. Make sure you have your card and receipt when you leave the store.

What to do if you have issues checking out

Please complete the Retailer and WIC card redemption complaints form. The form will collect
all the needed information for Missouri WIC to research and resolve your issue or complaint.

When to call WIC card customer service (866-248-7553)

You need to set or change your PIN.
Your card is lost, stolen or damaged.
Someone is using your card without your approval.
You want to check your food balance. You can also use the WICShopper app.

When to call your WIC local agency

As soon as you know you are pregnant. The sooner the better for both you and your baby!
You should also call for:

Questions about your next appointment.
Questions about nutrition or breastfeeding.
Questions about your WIC food benefits.
A replacement card.
Name, address or phone number changes.
Comments or concerns.
Being treated unfairly at the retailer.
Help transferring your benefits to another state if you move.
A Verification of Certification (VOC) form to continue participating in the WIC program in another state.

Knowing what food benefits, you have available

Use the WICShopper app.
Check your last receipt.
Ask an authorized Missouri WIC retailer to check.
Call customer service at 866-248-7553.
Talk to your WIC local agency if you need changes to your food benefits.
Your food benefits will be issued by your WIC local agency and expire at 11:59 p.m. on the
last day of each month. Be sure to purchase all your WIC foods each month so your family
receives the nutrition they need.
WIC foods can be purchased beginning at midnight the first day of the month to 11:59 p.m.
the last day of the month. Unused food benefits do not roll over to the next month.

A certification period last for one year for infants, children, and some breastfeeding women categories. During the certification period participants will be provided with nutrition education, health screening for Hemoglobin and height and weight and receive supplemental foods for a one, two, or three month periods depending on risk status. There will be a mid-certification in between certification dates where heights, weights, and hemoglobin may be collected and nutrition assessment questions asked.

https://health.mo.gov/living/families/wic/frauddatalinks/nondiscrimination/

In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), disability, age, or reprisal or retaliation for prior civil rights activity